We go through how your desk really runs: the CVs reformatted by hand, the interviews rearranged four times, the candidates who never hear back. Then we tell you which of it is worth handing to AI, and in what order.
01 Built on your workflows02 Ranked by payoff03 For small agencies
Fenwick Talent · findingsExample
First thing to automateAutomate interview schedulingOffers the slots the client actually has, books it, sends the brief, and rearranges without three more phone calls.
Impact score9.0
6.5 hours back a week2 weeks until it is live9 more ranked behind it
The problem
The admin eats the desk. So why is it still manual?
Most agency owners know AI could take some of this off the consultants. What they are missing is someone who will look at a real desk and say which part to hand over first.
01
You have rearranged the same interview four times
The client moves it. The candidate cannot do Thursday. Somebody has to ring both of them, twice, and none of it is billable, placement-shortening or in any way the job you hired a consultant to do.
Your week, on the phone
“Can we move the interview to Thursday instead?”Client · second stageMon 09:15
“Can we move the interview to Thursday instead?”CandidateMon 16:40
“Can we move the interview to Thursday instead?”Client · second stageWed 08:55
“Can we move the interview to Thursday instead?”CandidateThu 13:10
19 calls to book 4 interviews and none of them moved a placement forward
02
Everything sold to you screens CVs. That is not where the time goes.
Every tool in your inbox promises to sift candidates faster. Most consultants do not lose their week to sifting. They lose it to scheduling, reformatting, chasing references and writing the same update to a client who has stopped replying.
Everything you could use
ZapierMaken8nChatGPTClaudeGeminiCopilotAirtableRelayLindyGumloopRetool+ whatever your ATS added
Which of these does anything but screen CVs??
03
You tried it, and it wrote to a candidate like a robot
A generic tool sends a generic rejection, or a spec so vague it damages the brand you have spent years building. In a market where candidates talk to each other, that costs more than the hour it saved.
What came back
AI Draft replyDear Candidate, thank you for your interest in this exciting role!Not your voiceUnfortunately you were not successful on this occasion.No reason givenThe salary for this position is competitive.Says nothingWe will keep your CV on file for future opportunities.
Rewritten by hand anyway. Nobody pointed it at the brief, the client, or the way you actually talk to people.
None of that is a technology problem. It is a question of which job goes first, and that is the bit we do.
What we automate
The jobs on a recruitment desk worth handing over first.
These come up in nearly every agency audit we run. Which of them lands in your plan, and in what order, depends on whether you are perm or contract, your sector, and the system you already work in.
01
Interview scheduling and rearranging
How it runs now
Two diaries, several phone calls, and it moves anyway. Then it moves again.
What gets handed over
Offers the slots the client genuinely has, books it, sends the brief and the directions, and handles the rearranging without anyone ringing anyone.
What stays with a person
The prep call with the candidate. That is the bit that wins placements.
02
CV formatting and candidate packs
How it runs now
Reformatting a CV into your template by hand, then writing the summary underneath it, for every submission.
What gets handed over
Produces the formatted CV and a first-draft summary against the brief, in your house style, ready for the consultant to sharpen.
What stays with a person
The pitch. Why this person for this role is the consultant's judgement and it shows.
03
Candidate communication and status updates
How it runs now
Candidates go quiet because nobody told them anything, and your reputation takes the hit months later.
What gets handed over
Keeps every live candidate informed at each stage, in your voice, so nobody is left wondering.
What stays with a person
Rejections after a real interview, and any bad news. Those are calls, and the plan says so.
04
Reference and compliance document chasing
How it runs now
Chasing referees, right to work documents, certificates and DBS checks one email at a time while the start date approaches.
What gets handed over
Tracks what is outstanding per placement, chases the right person on schedule, and tells you the moment a file is clear to start.
What stays with a person
Checking the documents are genuine and sufficient. That stays a person's job, always.
05
Job spec and advert writing
How it runs now
Turning a client's three bullet points into an advert, then cutting it down for each board.
What gets handed over
Drafts the spec and the advert from the brief and your own past adverts, in the length each board wants.
What stays with a person
The consultant edits before anything is posted. An advert is a public statement about a client.
06
Client reporting and pipeline updates
How it runs now
Clients ask where things are, and somebody builds the update by hand, usually on a Friday afternoon.
What gets handed over
Pulls the live pipeline per client and drafts the update on the day you promised it.
What stays with a person
The relationship. A report is not a substitute for the call, and the plan does not pretend it is.
07
Candidate sourcing admin
How it runs now
The same searches rerun by hand, the same notes typed into the system twice.
What gets handed over
Runs the saved searches, deduplicates against your database, and writes what it found into the record so the consultant starts from a list rather than a blank screen.
What stays with a person
Who to approach and how. Shortlisting is a decision about people and it stays with a consultant.
08
Timesheets and contractor admin
How it runs now
Chasing timesheets every week from people who are busy working.
What gets handed over
Reminds, collects, flags the missing ones, and readies the batch for invoicing.
What stays with a person
Any dispute about hours. Those go to a person immediately.
09
Database hygiene
How it runs now
Half the records are years old and nobody has time to work through them.
What gets handed over
Flags stale records, asks candidates to confirm their details and their consent, and keeps the database current.
What stays with a person
Deciding what to delete. Data retention is your obligation, not a tool's.
10
Post-placement follow-up
How it runs now
The check-in at week one and month three that everybody means to do and nobody does.
What gets handed over
Runs the follow-up sequence with both sides and flags anything that sounds like a problem early enough to fix.
What stays with a person
Any answer that suggests the placement is in trouble.
Nobody starts with ten. A plan usually puts two live in the first month and leaves the rest ranked and waiting, so when you have the appetite for the next one you already know which it is.
Systems
We work with what you already run.
Most of the job is joining up the systems you pay for rather than moving you off them. These are the ones we come across most in agencies, and we have no affiliation with any of them.
Bullhorn
JobAdder
Vincere
Recruit CRM
Loxo
LinkedIn Recruiter
Broadbean
DocuSign
Outlook
Xero
How it works
From the first call to your AI plan in about a week.
Three steps. You do the talking on the first one, and nothing is committed until you have seen what we found.
ListenWorkflowsPlan
01
You talk. We do the listening.
No prep, no agenda to fill in. We ask the questions and you walk us through how your week actually runs: the jobs, the tools, the emails you send a dozen times a month.
Recorded and written up, so you never repeat yourself.
Where the time goes
Enquiry arrivesEmail / form
Someone reads itManual
Qualify & replyManual
Book the jobCalendar
4.5 hrs / week sits in these two steps
02
We go through your workflows, not a template
We work back through the call and map where your time actually goes. Then we find the automations that suit your tools, your team and your budget, ordered so the biggest time saving comes first.
Back with you within a week.
Ranked opportunities
Automate enquiry triage9.2
Draft quotes from call notes7.8
Chase unpaid invoices7.1
Summarise weekly reporting6.4
Replace onboarding callsRuled out · needs human judgement
03
You leave with a plan you can use on Monday
We walk you through the whole report, recommendation by recommendation, and you decide what to take on first. Most people have their first automation running within a week of that call.
The plan tells you what to build. The dashboard shows you what it is doing once it is built, so you can see what you are getting back without asking us.
app.fewerhours.com/northgate-lettingsExample
Hours saved this month42.5+6.4 vs last month
Automations live6
Enquiries handled318
Hours saved per week
14.5
Enquiry triage and first replyLive6.2
Quote follow-upsLive3.4
Invoice chasingIn review2.8
Landlord monthly reportPaused0.0
Your own address
Set up when the plan is delivered, at app.fewerhours.com under your business name. No shared login and nothing to install.
What each automation is giving back
Every one we build reports the hours it saved and the work it handled, so the value is a number you can check rather than a promise we made.
What is worth doing next
The rest of the ranked list sits there waiting. When you have the appetite for the next one, you already know which it is.
Who it’s for
Built for small agencies, not in-house talent teams.
This works best where a director still runs a desk. There are a few cases where it would waste your time, and those are worth saying out loud.
A good fit if
You are making placements consistently rather than occasionally
There are roughly 2–20 of you, resourcers and admin included
Scheduling, formatting and chasing eat the consultants' week
You are on an ATS or CRM you intend to stay on
Someone can spare a couple of hours to walk us through a live role
Probably not yet if
You want a CV screening tool recommended and nothing else
You are mid-migration between ATS platforms
You are hoping to replace a resourcer rather than free one up
You place a handful of people a year alongside another business
Who you’ll be dealing with
The same person, start to finish
Fewer Hours exists because too many owners knew AI could help them somewhere and had no way of telling a good idea from a sales pitch. The plan is the boring part done properly: sitting with the real workflow and working out which jobs are worth handing over.
Whoever takes your call is the person who writes your plan. No account manager, no junior doing the analysis, and nobody trying to move you onto a retainer at the end of it.
Get started
Start with a conversation, not a contract.
Three steps, and you can stop after any of them. The first one is a conversation, and nothing about it commits you to the next.
Step one
Opportunity call
20 minutes
A short chat about how your business runs. If there’s nothing here worth mapping, we’ll say so on the call.
If there are fewer than five of you and admin takes about an hour a day, there probably isn’t enough here to be worth mapping, and we’ll say so. If you already know exactly which job you want automated, skip the audit and just ask us to build it. And if your processes only exist in your head, we’ll tell you to go and write them down first.
Questions
What agencies ask before booking the call.
If yours is not here, ask on the call. It is twenty minutes about how the desk runs, not a pitch.
01
Will AI be deciding who gets shortlisted?
No, and we would argue against it if you asked. Shortlisting is a decision about people, it carries discrimination risk, and it is the part of the job clients pay you for. The plan automates the admin around the decision, not the decision.
02
Will candidate data end up in a public AI tool?
Every recommendation states what data it touches and where that data ends up. Keeping candidate data inside systems you already control is the default, and anything that would move personal data somewhere new is flagged, with the alternative, before it reaches the plan.
03
Everything I get sold screens CVs. Is that all this is?
No, and that is rather the point. Most consultants do not lose their week to sifting, they lose it to scheduling, reformatting and chasing. The audit works from where your time actually goes rather than from what is easiest to sell.
04
Will it message candidates in a way that damages our brand?
Anything that writes is set up on your own past messages rather than a stock template, and anything sensitive stays a draft or a phone call. Rejections after a real interview are never automated, and the plan says so explicitly.
05
Does any of this work with Bullhorn, JobAdder or Vincere?
That is one of the first things we check. Some of it is the API, some is a feature your ATS already ships that nobody switched on, and some is email and a shared sheet joined up properly. Where your system will not do something, the plan says so rather than pretending.
06
We are a three-person agency. Is there enough here to be worth it?
Usually yes, because in a small agency the admin lands on the people who should be billing. If you place a handful of people a year alongside something else, we will probably tell you to save your money.
07
How long before something is actually running?
The plan lands about two weeks after the call. Most agencies have the first automation live within a week of that, because the first one is usually scheduling and that does not need anyone to change system.
08
Do you build it, or just tell us what to build?
Either. The plan is yours to take to anyone, including whoever supports your ATS. If you would rather we set up the first two, that is a separate job and you decide after you have read the plan.
Find out where AI fits in your agency before you spend on it.
The call takes twenty minutes and it is about how the desk runs, not about software. The plan lands about two weeks later.